1. International Shipping & Delivery Timelines
We operate an international supply network to deliver our products directly to your doorstep globally. Because we partner with overseas logistics networks to fulfill orders directly to the United Kingdom and the United States, delivery typically takes 15 to 45 business days depending on customs clearing and your local postal network.
Once your order is processed and shipped, a tracking number will be sent to your email address within 3-5 business days to monitor your transit status.
2. Order Cancellation
Customers can request an order cancellation within 12 hours of purchase. Because our system automates fulfillment with external international warehouses to ensure processing speed, orders cannot be canceled or modified after they have entered the packaging and dispatch cycle.
